Oglesby Online Catalog

Updated
Apr 28, 2017

Updated
Dec 21, 2016

Updated
Sep 25, 2017

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Terms & Conditions

PRICES: Prices displayed on this web site are our current prices and they cancel and supersede previous price offerings. Prices quoted are for a full tray of plants based on the number of plants in each tray and include royalties where noted. All transactions are quoted in United States Dollars, F.O.B. Altha, Florida, USA. Documentation, boxing, shipping charges, taxes and fees are extra charges added to the plant cost. Pricing, documentation charges, handling charges, specifications, availability and terms of offer are subject to change without notice.

We acknowledge that our web site may contain typographical errors or other errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on the displayed information that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies

TERMS:  Payment is required prior to shipment unless Net 30 day credit has been established and payment terms upheld. All payments must be in United States Dollars via wire transfer, cash, credit card (Visa, Mastercard or American Express), ACH (Automated Clearing House)  or check drawn on a United States bank. Credit card payments are accepted for invoices or prepayments of $5,000USD or less. Credit accounts are subject to finance charges of 1.5% per month (18% per year) on any outstanding balance. All checks returned by the bank for insufficient funds will have a $35.00 service fee added to the outstanding amount. We reserve the right to change credit terms and or cancel pre-booked orders on past due accounts.  Click here for payment details and forms.

MINIMUM: Except where noted in our online catalog, all orders are subject to a $100 minimum.  Less than minimum quantity orders may be accepted but are subject to a 15% surcharge.  Please call for details.

PACKING: We charge $2.10 per tray for boxing.  Click here for more details.

SHIPPING: We have years of experience shipping our plants around the world and will be happy to help you select the safest and most economical shipping method for you. Our Florida customers may qualify for door to door truck delivery.  A per tray charge applies based on your Florida location. Fuel surcharges may apply.

MISCELLANEOUS CHARGES: Depending on the products you order and your location, additional documentation may be required to comply with government regulations. The most common are Phytosanitary Certificates and CITES Certificates. We will contact you in the event your shipment requires special documentation and let you know what documents are required and the costs involved.

INTERNATIONAL SHIPMENTS: International shipment require a $75USD charge to cover documentation required by yours and our government who are very good at requiring lots and lots of documents.  All international orders are confirmed with a proforma invoice which states a specific payment due date. Please pay careful attention to payment due dates as late payments can result in your order being canceled or delayed. Goverment issued Phytosanitary certificates and other documentation required for international shipments of live plants are charged at cost. Additional fees may apply for CITES permits and/or compliance with special regulatory requirements of the destination country or state. Due to the possibility of air-borne contamination occurring during transit, we accept no responsibility for quarantine rejection of Stage III plants at the destination country. Click here for more details on International Shipping.

LIMITED LIABILITY: IN THE EVENT THAT ANY OF OUR PLANT PRODUCTS [STOCK] IS PROVEN TO BE UNTRUE TO ITS NAME AS LABELED, HAS SLOW OR NON-PRODUCING PLANTS OR OFF-TYPES (MUTATIONS) OUR LIABILITY IS EXCLUSIVELY LIMITED TO REPLACING THE PLANT(S) FREE OF CHARGE OR REFUND THE PURCHASE PRICE IN WHOLE OR PART. OGLESBY PLANTS INTERNATIONAL, INC. WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES OR FOR ANY AMOUNT MORE THAN THE ACTUAL PURCHASE PRICE FOR THE PLANT MATERIAL.  NO OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXTENDED.

ORDER CHANGES OR CANCELLATIONS: We work hard to plan, prepare and plant specifically for your order. Custom grown or pre-booked order changes or cancellations must be requested prior to our sow/stick date or 12 weeks prior to shipping, whichever is greatest. Changes or cancellations made to custom grown or pre-booked orders after these dates are subject to approval and may be denied.  Order changes or cancellations of web site orders must be received prior to shipping.  Customer pick-up orders boxed and not picked-up at the scheduled time are subject to a 7% restocking charge if unboxing is required.

CLAIMS: We want you to be successful with our plants and we are happy to help you if you experience a quality problem. Basically, claims can be divided into two categories; plant quality (which is on us) or plant damage during delivery.  If you experience any quality problems with our product please contact your sales representative or our main office within 24 hours of delivery. Our contact information is here. Pictures are required when filing a claim. For damage during delivery, note any obvious damage to the boxes and/or the contents on the shipping documents. Most carriers will only honor claims noted on shipping documents. Since we have no control of the product once it leaves our hands, we are not responsible for damage incurred during shipping or due to delays. We will be happy to assist you in filing your claim with the carrier where we can.

DISCOUNTS:  Discounts are available for volume purchases and/or standing orders. Please inquire. All discounts are directly linked to payment terms and are valid only when payments are received by the due date(s). No discounts will be allowed if payments are made after the due date.

 

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